SafeXs Secure USB Stick

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General SafeXs Questions
General questions and answers to the most commonly asked questions.
What Is SafeXs?
SafeXs (the replacement for SafeStick) is an ultra small, high speed, USB 2.0 memory stick (also called pen drive, flash drive, usb key, memory key, memory drive) available in 2GB to 64GB capacities (128GB on request).

SafeXs onboard, non-bypassable security processor encrypts all data copied to and from the device - it has UK Government & Public Sector CESG / CCTM Approval , FIPS 140-2 certification, and also features FIPS 197 certified AES 256bit CBC encryption technology.

SafeXs is also available in a FIPS 140-2 edition for those customers who absolutely must have this certification, however original SafeXs / SafeStick is already more secure than the 140-2 standard.

SafeStick (now replaced by the SafeXs) features total, automatic, hardware based encryption of all data on the SafeStick (now replaced by the SafeXs) - and has a major key difference - it can be fully controlled and managed via an optional Central Enterprise Management Console.

Encryption is totally transparent and requires no software installed anywhere.  Simply plug it in, enter your strong password and starting using it.

SafeStick (now replaced by the SafeXs) provides 100% FULL encryption.  All files, folders and sectors are encrypted automatically - nothing is left to chance or user error.

For managing ten to hundreds of thousands of SafeStick (now replaced by the SafeXs)s in a Corporate environment, a full management and reporting console called "SafeConsole" is also available which can hook directly into Active Directory.
Why do I need an encrypted USB Memory Stick?
Tens of thousands of unencrypted USB sticks are lost, misplaced or stolen each year.

Unless your data is encrypted it is incredibly simple for anyone to view, remove and share ANY of the data that was stored on it.

There have been many high profile cases recently where company employee details, patient details, bank details, customer databases, credit card details and other confidential information has been retrieved in this way and either distributed or used for criminal purposes.

If your company does not lock down removable drive access, and insist on data being stored on an encrypted devices they are running a huge security risk.

What is EasyShare and how do I deploy it?
EasyShare is a feature on newer hardware models of SafeXs and SafeXs FIPS, which allow you to share individual files - currently up to 16Mb - with somebody by providing a 4 digit pin code.

This means that you can share individual files, without giving the person your password which would provide full access to the drive.

You must activate, manage and deploy EasyShare for select users via SafeConsole.

How Tough is SafeXs?
Because of its tiny size, SafeXs may appear to be fragile, however this is certainly NOT the case.

Softek one of the Master Distributors for SafeXs has produced some interesting results during testing.  SafeStick has proven to withstand:

  • Repeated rolling over by a 2500lb V8 Range Rover.
  • A full washing machine cycle at 90%
  • 30 seconds of acetylene blow torch
  • Repeated hits with a 2lb lump hammer
  • 30 seconds of red-hot angle grinder sparks
  • A whack with a 10lb sledge hammer!

Videos are available from this website or Youtube.

What are StickApps?
StickApps are a collection of useful Security and Productivity apps which can be deployed automatically to all your organisations SafeXs devices or any other SafeConsoleReady drives. All apps can also be centrally managed, configured and removed.

Current apps include anti-virus, password manager, VPN Client, Skype™, Web Browsers, IM Client, Word Processor, Spreadsheet, Office tools and more.

What SafeXs Drives are available?
The following SafeXs drives are available to purchase;
  • SafeXs  (previously SafeStick)
  • SafeXs FIPS (previously SafeStick FIPS)

SafeStick Supersonic has been discontinued.  There is no equivalent SafeXs drive.

Does SafeXs feature anti-virus / keylogger technology?
StickApp Anti-Virus is a unique, on-access virus scanner specifically for SafeXs. Always on active shields protect SafeXs from infection.   You can perform manual scans of host PC's, files and folders at will.
Should I Disable Windows Autorun?
Absolutely.  With 3 out of 4 standard USB drives infected with worms which can spread automatically via Windows Autorun, it is absolutely critical to disable Windows Autorun. We also have a free tool available to enable SafeXs to run when Autorun is disabled.
What makes SafeXs different from other Encrypted sticks?
SafeXs is unique in its feature set.  We believe it is the safest, most feature rich, most secure stick available.  Just a few of the important features to look out for include;
  • Small size
  • Custom passwords of any complexity.
  • FIPS 140-2 Edition and CESG Government approval
  • Minimum password length / requires strong passwords.
  • Zero footprint on the PC / Mac / Linux
  • Secure PKI password recovery
  • Ultra fast, non-bypassable hardware encryption
  • Use as an Authentication token (Deepnet MobileID)
  • Brute force attack protection
  • Tampersafe electronics
  • Timer / Userlock
  • Central management / auditing / deployment with many killer features - backup, publisher etc.
  • Built in Malware / virus protection
  • Auto-Lockdown and / or reminder if left in computer for a set period
  • No Admin rights required
  • Custom "Return to Owner" messages in software.
  • Works with all Endpoint Security solutions such as DeviceLock and Vigilance Pro to prevent data leakage
  • ...and many many more!
Is SafeXs Waterproof?
Yes, to US Government MIL-STD-810 standards.  Also read the latest review!
Technical Questions
Answers to the most frequently asked technical questions.
Can SafeXs be "managed" in a Corporate / Cloud Based Environment?
Yes.

SafeConsole is a feature rich web based application that you install in-house, which allows you to manage hundreds of thousands of SafeXs devices wherever they may be in the world.

With SafeConsole you can KILL lost sticks, backup data automatically and reset forgotten user passwords.

SafeConsole provides full Windows Active Directory integration (although AD is NOT required), management, assigning of different policies depending on OU group membership, changing of password policies, remote reset of passwords, auditing, data shadowing, reporting, disabling, wiping of sticks and much, much more.

With SafeConsole you can also Backup your users SafeXs devices remotely, lock down your PC's to only accepting SafeXs via "Lockout" Port Control, Easyshare (share individual files with a temporary PIN), File Publisher across the WAN and Autorun management.

Does the password recovery / password reset use a backdoor or secondary password?

Absolutely not.

Unlike other solutions there are NO backdoor or secondary fixed passwords which allow access to SafeStick.

Password recovery is certificate based and one-time-use passwords are generated as long as procedures are followed.    Password recovery can ONLY happen one time, on one stick that is was generated for.  Codes are NOT replayable / reusable.

Can SafeXs block Viruses, Worms, Malware and specifically the Conficker Worm?
Yes.  Automatically via-built in technology. Also for additional protection see Stick-App Anti-Virus
Is there a timeout / lock feature?
Yes, this is unique to SafeXs.  Using the system tray icon you can lock access to the device instantly, or you can set a timeout period - just in case you forget and leave it inserted into a PC.

You can also configure this policy via SafeConsole.

What is SafeXs MobileID and how does it help?
With the integration with Deepnet MobileID authentication technology, an encrypted SafeXs becomes so much more than a "simple" encryption device.

With a MobileID factory installed on a SafeXs (users cant change or delete it!) SafeXs becomes a full authentication token which can be used to authenticate users against Windows Logon, Outlook Web Access, VPN, Websites, Citrix and more.

By providing your users with a SafeXs MobileID token, you can require users to enter their username, password, PLUS a one-time password which can only be generated by their own MobileID token.

You can also secure Windows logon by requiring a user has their SafeXs inserted, and the correct password entered before they can logon to Windows / your network!

A Deepnet Authentication Server installation (which manages the back-end tokens, secured applications and users) is required before you can deploy and use SafeXs MobileID. Deepnet authentication is quick, easy to setup and very cost effective to deploy.  Information on Deepnet MobileID can be found here.

SafeConsole is required to deploy and manage MobileID.

What happens if the user loses a stick or forgets their Password?
If the stick is lost then the data is irretrievable - UNLESS the SafeConsole Backup feature was in use.

If the password is forgotten then there are two options.

  • The stick can be reset, which permanently wipes all the data
  • Using the optional Enterprise Management Software (SafeConsole) a company IT Department can use challenge / response to remotely reset the password as required and as pocily dictates.

Please note that you cannot retrospectively recover lost user passwords with SafeConsole.  Therefore it is critical to decide if you wish to be able to recover lost user passwords.  If it is, then you must deploy SafeConsole.

Which USB ports is it compatible with?
SafeXs works on all USB ports up to and including the latest high speed v2. USB 3.0 version coming soon!
What Software needs to be installed on the PC ?
Nothing at all.  Plug the stick in and all necessary code runs from the stick.
Does SafeXs support Windows Vista / XP / Windows 2000 / 2003 / 2008 / 7 (inc 64 bit)?
Yes.  Read the datasheet for a list of all supported operating systems.
Does SafeXs support Mac OSX ?
Yes. Native support for MacOSX is available.
Does SafeXs support Unix or other Operating System?
Yes. Native support for certain Linux cores is available from firmware 4.03.
Does SafeXs work with Citrix?
Yes
Pre-Sales Questions
Question and Answers with regards to trialling the SafeStick and SafeConsole solution along with pricing and answers to some commonly asked questions.
Is SafeXs FIPS 140 Level 2 Certified?
Yes. SafeXs FIPS Edition has received approval number 1555.

Official documentation can be found on the NIST website.

How does SafeXs compare to cheaper encrypted sticks?
Many other encrypted memory sticks - for example some cheaper models available from Hypertec, Integral, Sandisk, Lexar and others, rely on software encryption (plus other insecure features) which is simply NOT secure. Read our whitepaper on the 7 Major Weaknesses of software only USB security.

Also several other "high profile" units have also been cracked.  for example the McAfee MXI stick has been cracked, as has the Secustick.

Many other vendors "secure" drives have been hacked - included Sandisk's, Verbatims and other "most secure" FIPS offerings! Read more.

November 2010: SanDisk terminated Cruzer Enterprise (the entire Cruzer Enterprise secure USB product family), and will no longer be offering any products.

What Sizes / Capacity are available?
Currently 1GB to a massive 128GB.
How do I trial a SafeXs or SafeConsole?
Corporate customers may Request a trial of SafeXs from this website, or Download a SafeConsole trial  SafeXs are also available via our network of Resellers.  Contact us for details.
How is SafeXs priced?
Pricing is per unit with price breaks for larger quantities. Contact us for more details on your actual requirements.
What is SafeConsole Lite?
SafeConsole LITE is a version of SafeConsole, provided by Softek FREE of charge for 1 year with all purchases of 25 or more drives*.

SafeConsole LITE features;

  • Password Reset - if users forget their password they can be reset via challenge & response procedures
  • Device State Management - remotely ‘kill’ rogue drives and erase all data. An administrator can set the device state to '‘killed’, ‘disabled’ and ‘lost’.
  • Password Policy - configure multiple complex password policies within SafeConsole and assign them to different groups within the organisation.
  • Auditing, Logging & Device Inventory. Find out who owns what drive, when they used it, where, and what files were accessed.

*Excl. NHS contract customers.

SafeConsole Questions?
Questions around the funtionality and features of SafeConsole
What is Remote Password Reset?

Remote_Password_Reset

Remote Password Reset

 

Reset lost user passwords via challenge / response manual procedure, or self-service via zonebuilder.

**NOTE** Password reset is a totally secure, certificate based one time password recovery mechanism - it is NOT a backdoor or replayable. There are no backdoor passwords in SafeXs or SafeXs.

What is the Publisher feature?

Application_Publisher Application Publisher & Content Delivery

Securely deliver data, documents, datasheets, PDF's, applications, to remote SafeXs drives automatically.

Your work force will always have the latest price-lists, updated PowerPoint templates and the latest version of a customer presentation. When you need to send top-secret documents to a supplier, you can send them an empty stick and then distribute the content when you know the device is in the right hands. All files in transit are compressed to improve installation and transfer times, which also minimises bandwidth usage.

What is the Backup feature?
Backup_and_Content_AuditBackup & Content Audit

A lost drive or an inadvertently overwritten file would normally make you lose hours of work. In the event of a lost device, an administrator can easily recreate the drive by sending its backup and settings to a new drive.

The continuous incremental backup is a transparent procedure that does not affect the users’ everyday routines or work. The recreate procedure involves no end-user actions other than plugging a SafeXs drive into their machine. The versioning of the backup information makes it possible to retrieve a file that was accidentally erased or overwritten.

A full audit trail is provided for all actions.
What is Device State Management?
Device_State_ManagementDevice State Management


As an extra security precaution when drives are lost, or to protect your organisation’s sensitive information from access by former employees, you can remotely ‘kill’ rogue drives and erase of all data. In the Device Overview in SafeConsole, an authorized administrator can set the device state to ‘killed’, ‘disabled’ and ‘lost’.

Disabled devices can later be recovered with the Remote Password Reset-feature.

SafeConsole can also be set to handle the devices’ states entirely on autopilot. This will require the drives to connect to the SafeConsole server within a configurable time period. Devices that have not returned are automatically regarded as ‘lost’.

Customisable owner / user / "return on find" information can also be specified.

What is Device & File Audit?
Device_Audit__FileDevice & File Audit

Device auditing makes taking stock of your entire portfolio of SafeConsoleReady devices easy. The logs include unsuccessful unlocking attempts, device states and log-ins. This gives the administrator a full overview of all drives in use in the organisation, who used it, when, for what, and where in the world it was used.

File Audit Trail is an extension of the Device Audit. It allows an administrator to see what files have been copied to or deleted from the devices, as well as a trail of the files that have had their names changed.

How does Write Protection work?
Write_ProtectionWrite Protection

With Write Protection*, users can set their drive in a read-only mode when unlocking it on non trusted machines and thereby gain protection from malware trying to infect the drive or its content. It is also possible for an administrator to enforce this protection when a user leaves the company network ensuring that no malware can be copied to the drives and brought back to the company.

Combining this new feature with Publisher and Authorized Autorun makes it an extremely powerfull tool. An administrator may now publish data to drives knowing that users will not be able to modify the content of the drive once the drive has left the organization. This is ideal for sensitive information that needs to stay intact after having been sent to the target audience. The admin can also set a file to auto-open when the user logs in - that way important new content on the drive will never be missed.

How Does Password Policy Work?
Password_PolicyPassword Policy

Configure multiple complex password policies within SafeConsole and assign them to different groups within the organisation.

There is also the option to set a limited life-span for the password based on the number of unlocks or days passed since the last password change. Faulty unlock attempts are alerted to the user to make sure that social engineered hacks will not succeed.

How does Inactivity Lock work?
Inactivity_LockInactivity Lock

Preset (and override the users’ own settings for) the Inactivity Lock to lock down the secure USB drive after a configurable number of minutes.

If a user forgets an unlocked drive in a computer, the drive will automatically lock down in accordance with the set policy.

The inactivity lock gracefully handles file operations in progress and avoids interruptions to everyday work.

How Does File Restrictor Work?
File_RestrictorFile Restrictor


FileRestrictor only allows storage of file-types specified by the administrator in the SafeConsole settings - for example you can allow PDF's on drives but not MP3's.

Rogue files and malware simply cant exist on a SafeXs device.  Protect your networks from day zero malware threats like the Conficker and Stuxnet.

Software distributed to the device through the Publisher feature is automatically allowed the FileRestrictor.

How Does Authorised Autorun Work?
authorized_autorunAuthorised Autorun

To prevent the spreading of autorun malware a SafeConsoleReady device always overwrites the autorun.inf files stored on the encrypted storage volume, which disables the effect of viruses such as Conficker.

To still be able to have authorised applications autorun off the devices, you can specify trusted commands in SafeConsole.

What is EasyShare?
EasyShareEasyShare


EasyShare enables users to share a few intended files by protecting them by a temporary PIN.

When the customer, co-worker or friend enters the chosen PIN to access the shared file(s), they will immediately be able to save that file, but they will never get any access to the rest of the files stored on the device.

The rest of the secure files stay protected by the user’s regular strong, exclusive password.

What is ZoneBuilder?
ZoneBuilderZoneBuilder


Create "zones" for trusted sticks - if a trusted user, uses a trusted stick on a trusted PC, then no password is required.

Take the stick outside this trusted zone and a password will be required - saving valuable time.

What is Web Login?
Web_login Web Login

Combine two-factor authentication with a convenient shortcut for quick, easy and secure access to a web account.

Web Log-in enables the administrator to connect a SafeConsoleReady device with a user’s web-based email account (or any other web log-in) and give direct access to the account through a shortcut displayed in the “Shortcuts” window.

With this setup, the user never needs to remember the (sometimes-)complicated URL or more than one password to get to the log-in.

What is Certificate Carrier?
certificate_carrier Certificate Carrier

SafeConsoleReady devices such as SafeXs can be used as trusted vessels to transport certificates used for signing or encrypting documents or accessing protected resources.
FAQs - All FAQs
What Is SafeXs?
SafeXs (the replacement for SafeStick) is an ultra small, high speed, USB 2.0 memory stick (also called pen drive, flash drive, usb key, memory key, memory drive) available in 2GB to 64GB capacities (128GB on request).

SafeXs onboard, non-bypassable security processor encrypts all data copied to and from the device - it has UK Government & Public Sector CESG / CCTM Approval , FIPS 140-2 certification, and also features FIPS 197 certified AES 256bit CBC encryption technology.

SafeXs is also available in a FIPS 140-2 edition for those customers who absolutely must have this certification, however original SafeXs / SafeStick is already more secure than the 140-2 standard.

SafeStick (now replaced by the SafeXs) features total, automatic, hardware based encryption of all data on the SafeStick (now replaced by the SafeXs) - and has a major key difference - it can be fully controlled and managed via an optional Central Enterprise Management Console.

Encryption is totally transparent and requires no software installed anywhere.  Simply plug it in, enter your strong password and starting using it.

SafeStick (now replaced by the SafeXs) provides 100% FULL encryption.  All files, folders and sectors are encrypted automatically - nothing is left to chance or user error.

For managing ten to hundreds of thousands of SafeStick (now replaced by the SafeXs)s in a Corporate environment, a full management and reporting console called "SafeConsole" is also available which can hook directly into Active Directory.
Can SafeXs be "managed" in a Corporate / Cloud Based Environment?
Yes.

SafeConsole is a feature rich web based application that you install in-house, which allows you to manage hundreds of thousands of SafeXs devices wherever they may be in the world.

With SafeConsole you can KILL lost sticks, backup data automatically and reset forgotten user passwords.

SafeConsole provides full Windows Active Directory integration (although AD is NOT required), management, assigning of different policies depending on OU group membership, changing of password policies, remote reset of passwords, auditing, data shadowing, reporting, disabling, wiping of sticks and much, much more.

With SafeConsole you can also Backup your users SafeXs devices remotely, lock down your PC's to only accepting SafeXs via "Lockout" Port Control, Easyshare (share individual files with a temporary PIN), File Publisher across the WAN and Autorun management.

Why do I need an encrypted USB Memory Stick?
Tens of thousands of unencrypted USB sticks are lost, misplaced or stolen each year.

Unless your data is encrypted it is incredibly simple for anyone to view, remove and share ANY of the data that was stored on it.

There have been many high profile cases recently where company employee details, patient details, bank details, customer databases, credit card details and other confidential information has been retrieved in this way and either distributed or used for criminal purposes.

If your company does not lock down removable drive access, and insist on data being stored on an encrypted devices they are running a huge security risk.

Does the password recovery / password reset use a backdoor or secondary password?

Absolutely not.

Unlike other solutions there are NO backdoor or secondary fixed passwords which allow access to SafeStick.

Password recovery is certificate based and one-time-use passwords are generated as long as procedures are followed.    Password recovery can ONLY happen one time, on one stick that is was generated for.  Codes are NOT replayable / reusable.

Can SafeXs block Viruses, Worms, Malware and specifically the Conficker Worm?
Yes.  Automatically via-built in technology. Also for additional protection see Stick-App Anti-Virus
What is EasyShare and how do I deploy it?
EasyShare is a feature on newer hardware models of SafeXs and SafeXs FIPS, which allow you to share individual files - currently up to 16Mb - with somebody by providing a 4 digit pin code.

This means that you can share individual files, without giving the person your password which would provide full access to the drive.

You must activate, manage and deploy EasyShare for select users via SafeConsole.

Is SafeXs FIPS 140 Level 2 Certified?
Yes. SafeXs FIPS Edition has received approval number 1555.

Official documentation can be found on the NIST website.

How does SafeXs compare to cheaper encrypted sticks?
Many other encrypted memory sticks - for example some cheaper models available from Hypertec, Integral, Sandisk, Lexar and others, rely on software encryption (plus other insecure features) which is simply NOT secure. Read our whitepaper on the 7 Major Weaknesses of software only USB security.

Also several other "high profile" units have also been cracked.  for example the McAfee MXI stick has been cracked, as has the Secustick.

Many other vendors "secure" drives have been hacked - included Sandisk's, Verbatims and other "most secure" FIPS offerings! Read more.

November 2010: SanDisk terminated Cruzer Enterprise (the entire Cruzer Enterprise secure USB product family), and will no longer be offering any products.

How Tough is SafeXs?
Because of its tiny size, SafeXs may appear to be fragile, however this is certainly NOT the case.

Softek one of the Master Distributors for SafeXs has produced some interesting results during testing.  SafeStick has proven to withstand:

  • Repeated rolling over by a 2500lb V8 Range Rover.
  • A full washing machine cycle at 90%
  • 30 seconds of acetylene blow torch
  • Repeated hits with a 2lb lump hammer
  • 30 seconds of red-hot angle grinder sparks
  • A whack with a 10lb sledge hammer!

Videos are available from this website or Youtube.

Is there a timeout / lock feature?
Yes, this is unique to SafeXs.  Using the system tray icon you can lock access to the device instantly, or you can set a timeout period - just in case you forget and leave it inserted into a PC.

You can also configure this policy via SafeConsole.

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